Shopping Guide
In order to enjoy shopping at our online store, we ask that you register as a member. Registration is free.
Before registering as a member, please be sure to read and agree to the "Terms of Use" and "Privacy Policy" before registering.
Register from here
◯Password If you have forgotten your password, please reissue your password below and proceed with the login procedure.
The ordered products will be delivered by Yamato Transport.
*Packaging materials and contents may change.
◯Delivery date and time It varies depending on the delivery area, but it will usually be delivered within 2 to 7 days after placing your order.
*It may take some time depending on traffic conditions, weather, and region. Please note.
◯Specify delivery date and time
You can specify a delivery date and time within 5 to 10 business days.
If you would like the product to be delivered as soon as possible, please select "No".
*Even if you set up a time-specific service in some areas, such as Okinawa or remote islands, we may not be able to accommodate your request on the specified date. Please note.
The times you can specify are as follows.
*If time-specific service is not available in some areas, such as remote islands, we may not be able to accommodate your request on the specified date. Please note.
Not desired / Morning / 14:00-16:00 / 16:00-18:00 / 18:00-20:00 / 19:00-21:00
◯Product delivery status You can check the product delivery status through Kuroneko Yamato's package inquiry system.
When checking, please have the "package inquiry number" provided in the "Product Shipping Notification" email sent after the product has been shipped.
Kuroneko Yamato luggage inquiry system :
http://toi.kuronekoyamato.co.jp/cgi-bin/tneko
◯Shipping fee
Free shipping is available at ne Quittez pas ONLINE STORE.
You can contact us through our contact page! We will be happy to assist you.
Write a clear and concise answer to guide your customers.
Write a clear and concise answer to guide your customers.
Write a clear and concise answer to guide your customers.
Write a clear and concise answer to guide your customers.
Write a clear and concise answer to guide your customers.